SHIPPING INFORMATION
At Hxylum LLC, we are committed to ensuring your orders arrive quickly and safely. Below are our shipping policies and related information:
Shipping Methods
We partner with the following major shipping companies to provide efficient delivery services:
Domestic Shipping:
UPS: Offers standard and express shipping services, typically delivering within 3-5 business days.
FedEx: Offers next-day delivery and slower standard shipping options, typically delivering within 1-5 business days.
USPS: Offers economy shipping options, typically delivering within 2-8 business days.
International Shipping:
We support shipping international orders, typically using DHL and FedEx. International shipping times vary depending on the destination, typically between 5-15 business days, but may take longer in some areas. Customs duties and other charges may apply depending on the destination.
Shipping Costs
Shipping costs vary depending on the order weight, destination, and chosen shipping method. You can view a detailed shipping cost estimate at checkout.
Order Processing Time
All orders will be processed within 1-3 business days after payment confirmation. Please note that processing time may be slightly longer during holidays or promotions.
Track Your Order
Once your order has been shipped, we will send you a tracking number via your registered email address. You can use this number to track your package status on the appropriate shipping company's website.
Important Notes
Please ensure you provide accurate information when entering your shipping address to avoid delays or incorrect delivery.
If you encounter any problems during shipping, please contact us at support@hxylum.com, and we will assist you as soon as possible.
Thank you for choosing Hxylum LLC. We look forward to providing you with excellent products and services!